Shipping & Returns

Retail Prices

Prices are listed by item number and priced in US dollars.

Terms of Sale

We accept Visa, Master Card, American Express and Discover. Credit card is charged at time of shipment.

Delivery

Sweet Bird & Co. generally ships orders within 2 to 3 business days from the date the order is accepted by Sweet Bird & Co.

Backorders

Every effort is made to ship product as quickly as possible, but occasionally items are backordered. If this happens we will contact, you via phone or e-mail to review options including selection of other great products that are in-stock.

Shipping

Sweet Bird & Co. is proud to offer free shipping on any retail order of $29.99 or more. Orders under $29.99 will be charged a $7.50 surcharge. Most orders ship via UPS or FedEx Ground parcel service.

Damages

All discrepancies and claims must be reported to Sweet Bird & Co. within 5 days or receipt of goods, or claim may be denied. Freight damages should be filed with the carrier. Please contact us by e-mailing customerservice@sweetbirdandco.com

Returns

No returns or damaged merchandise will be accepted without a Return Authorization issued by our Customer Service Department. If you have any issues or concerns, please contact us at customerservice@sweetbirdandco.com